Raula Barbershop (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, whether online, by phone, or in person at our barbershop locations.
1. Introduction
We may collect the following information:
- Personal Information: Name, phone number, email address, billing details, and identification details provided during bookings, inquiries, or promotions.
- Service Information: Appointment history, preferred services, stylist/barber preferences.
- Payment Information: Card details or other transaction-related information (processed securely through third-party providers).
- Digital Information: When you interact with our website, social media, or forms, we may collect IP addresses, device information, and browsing data through cookies or analytics tools.
2. how we use your information.
We use the collected information to:
- Provide, schedule, and manage appointments.
- Communicate promotions, offers, and updates about Raula Barbershop.
- Improve our services and tailor experiences to your preferences.
- Process secure payments.
- Comply with legal or regulatory obligations.
3. sharing of information
We do not sell, rent, or trade your personal data. However, we may share information with:
- Service Providers: For booking, payment processing, or marketing support.
- Legal Authorities: If required by law, regulation, or legal process.
4. Data Retention & Security
- We retain your information only as long as necessary to provide our services or comply with legal obligations.
- We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse.
5. your rights
As a client, you have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
6. Cookies & Digital Tracking
Our website and digital platforms may use cookies and analytics tools to enhance user experience, improve site performance, and deliver targeted promotions. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website or social media may include links to third-party services (e.g., booking platforms, payment processors). We are not responsible for the privacy practices of these external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us: Raula Barbershop (Pvt) Ltd hello@raula.lk